|
Merchandise Value
|
Ground Shipping
|
|
$0-19.99
|
$5.00
|
|
$20.00-39.99
|
$7.00
|
|
$40.00-59.99
|
$8.50
|
|
$60.00-$74.99
|
$10.00
|
|
$75 and up
|
FREE
|
Can you do expedited shipping? If you would like to have your shipment expedited, please give us a call at 636-432-1440 to order and we can do our best to accommodate your request.
What are your hours? Our offices are open Monday - Thursday from 8:30-4:00 CST.
How can I cancel an order? If you have placed an order online or by phone and you would like to cancel that order if it has not yet shipped, please give us a call at 636-432-1440 and we can cancel your order and refund your payment.
Will I receive shipping information once my order has shipped? Yes, we will email you tracking information once your order has shipped.
Where can I find the expiration date of my product? We have easy to read expiration dates as well as batch codes on all of our products.
What is the shelf life of a product? Depending on the product, the shelf life is between 1-2 years. Once a jar is opened, it must be refrigerated and eaten within approximately 3 months.
Quality Guarantee and Refund Policy: We want you to be 100% satisfied with all of our products and will offer a 60 day money back guarantee with receipt of order. Please call 636-432-1440 or email us at info@pappysgourmet.com for more information.
If you ever have any other questions, please don't hesitate to call us at 636-432-1440 or email us at info@pappysgourmet.com or head over to our Contact Us page and send us a question!
We hope to see you soon and thanks for stopping by!!